Is Intercom a CRM
The fastest growing companies choose Freshchat over Intercom
to drive growth at every stage of the customer lifecycle
You don't need a credit card.
Make the right choice
Scale communication with customers by leveraging the messaging apps your customers use every day
Most customers use messaging apps these days. If you don't take advantage of this to reach out to customers, you're missing out on a huge opportunity.
Unlike Intercom, you can integrate Freshchat natively with messaging apps like WhatsApp and Apple Business Chat. Connect with your customers through a single, unified platform - the apps they use every day.
Deliver a unified support experience with native customer experience (CX)
Intercom is a live chat tool with a little bit of CRM and a bit of a help desk. But that's not enough and it hinders you from scaling.
With Freshdesk, you have a customer engagement solution that integrates natively with Freshdesk, Freshworks' flagship helpdesk and CRM, and Freshsales.
You also have access to our large marketplace with more than 100 apps.
Build a growth machine that can run at any time with bots
Freshchat's conversational AI focuses on intent and delighting customers. This makes it the perfect helper for your team.
Our chatbots do more than just divert. You contact customers and close the conversation if necessary.
Automate chat distribution with intelligent volume balancing
Intercom only has a ring distribution that simply assigns chats. Freshchat's IntelliAssign, on the other hand, ensures that there are no idle conversations clogging your team's pipeline.
In addition, IntelliAssign distributes chats based on the ability of your team members, ensuring that every team member receives conversations that they are experienced in processing.
Intercom hurts your profit!
Don't squander your investors' money - or worse, your own. Put it as it is: Intercom has (rightly) a reputation for being an overly expensive product that frustrates its customers with an unpredictable and complicated pricing model.
Intercom punishes you for growth!
With Freshchat you only pay for what you contractually agree on.
"After we implemented the integration of Freshchat and WhatsApp, our sales increased by 30-40%."
“Freshworks [Freshdesk + Freshchat] has proven to be really efficient for us in everyday use. We process both tickets and chats from the same place. It's powerful and, more importantly, it works! "
"IntelliAssign makes a big contribution to our consistently fast response times."
Do as 40,000 customers around the world do. Try Freshchat today.
Register for a 21-day free trial to get to know us.
Sorry, our deep-dive didn't help. Please try a different search term.
- What is it like to admire someone
- How modern is the infrastructure of Brazil
- What is your favorite country and why
- Are online payments safe?
- What is currently known about Morgellons
- Which is smarter INFJ or INFP
- The HR department decides on the salary
- Did you do something really impressive today?
- What year was Andrew Johnson charged?
- Which people are interesting for you
- Why countries forbid PUBG
- What is the CDS Age Limit
- What drives you to become a programmer
- Do the people of Mauritius speak Hindi?
- Chinese people eat some types of feces
- Which travel experience was the most fun
- Which is the precious metal
- Americans generally hate French
- What is an unexpected threat in the Comoros
- How safe is Japan for women
- Interesting facts about Piura Peru
- Muslims consider fish to be meat
- Why do people pucker their lip
- How can the growth of the Indian economy be increased?