What facilities should a hotel require

Barrier-free hotels for wheelchair users

Wheelchair users are up accessible hotels and wheelchair accessible hotels reliant. The accessibility is not limited to the hotel room itself, there are already a few things to consider when it comes to the parking spaces and the reception.
For example, this article tells you that

  • the DIN standards 18040-1 and 18040-2 regulate barrier-free construction
  • a distinction is made between passageways, movement areas and meeting areas - they each have special minimum dimensions
  • Wheelchair-accessible hotels must adjust the installation of all controls to the reach heights of a wheelchair user

Barrier-free hotels: Standardization of barrier-free hotel offers

In 2005 the German Hotel and Restaurant Association (DEHOGA) and the Hotel Association Germany (IHA) in cooperation with associations for the disabled the firstTarget agreement on accessibility valid throughout Germanysigned. That was the first time nationwide uniform standardsfor the recording, evaluation and presentation of barrier-free offersthat should make it easier for people with disabilities to find their way around. Different types of disability were taken into account. In 2010, the target agreement was expanded to the version that is valid today.

From 2011 to 2014, the “Travel for All” project, new labels in the area of ​​accessibility, which can be done using seven pictograms Describe more differentiated categories. Essentially, a distinction is made in both projects between people with walking difficulties, wheelchair users, people with more or less limited sensory perception and people with cognitive impairments.

In addition, the “Reisen für alle” initiative gives awards to businesses that meet the agreed guidelines. One of them is the seal "Information on accessibility", the detailed one Information on the accessibility of the company verified for various impairments.

Barrier-free hotels have uncomplicated entrance areas at ground level.

If quality criteria are partially or fully met for certain groups of people, barrier-free hotels receive the badge on top of that "Accessibility checked." On the DEHOGA and “Reisen für alle” websites, hoteliers can also find summaries with which they can gradually check the accessibility of their facility.

All important information on the target agreement on accessibility and the project “Travel for All” can be read in brief by following the respective links. There is also an overview of the pictograms.

Wheelchair Accessible Hotels Regulations

Is legal barrier-free building through the DIN standards 18040-1 and 18040-2 regulated. They take into account the requirements of both the mobility impaired and those with limited senses. DIN 18040-1 regulates the regulations for publicly accessible buildings, DIN 18040-2 for apartments. There are no explicit building regulations for wheelchair-accessible hotels; in general, DIN standards are used as a guide. The current classifications of the associations are largely in line with these standards.

Barrier-free rooms for wheelchair users

Basically, the regulations are geared towards people with walking disabilities who cannot move around without the aid of a wheelchair. Correspondingly lower minimum requirements apply for less severely restricted, mobility-impaired guests. Both have in common that they Difficulty in overcoming heights and require more space than non-restricted guests. This Space requirement is mainly determined by the dimensions of the wheelchair or the aids. With an accompanying person, this requirement increases even further. Some wheelchair users are also restricted in their range of vision and movement.

The various dimensions of a wheelchair user must urgently be taken into account in accessible hotels.

Barrier-free arrival to the hotel

Even the journey should run smoothly, which is why it is marked Parking spaces with dimensions of 350 x 500 cm are prescribed. The way to the hotel must also be barrier-free.
A stepless access, a ramp or an elevator (Minimum area 110 x 140 cm) for accommodation are therefore compulsory. Is only one Lift or a stair platform lift available, it should be 80 x 80 cm. It should be noted that wheelchair users cannot safely use rotating or revolving doors, so an alternative must be made available to them. If the hotel is accessed via a ramp, may one Do not exceed an incline of 6% and must be at least 120 cm wide.

Passages, movement and meeting areas in the hotel

Available space and easy access to the controls are particularly important for wheelchair users in hotels. That is why the legislature stipulates exactly how large areas must be on which wheelchair users can move. It is between Passages, movement areas and meeting areas differentiated. Passages such as corridors must at least 150 cm wide be. If the total length of the passage is less than six meters, one is sufficient Width of 120 cm. For Door frame applies that they are no less than 90 cm wide may have. Movement areas, i.e. areas on which a change of direction with the wheelchair should be possible, must at least 150 cm x 150 cm be great. This also applies to all living spaces.

So-called Meeting areas are areas on which two wheelchair users could meet. These must be at least 180 cm x 180 cm be great.
In principle, all of these areas should not be restricted by furnishings. In addition, thresholds may not be more than two cm high.

Optimal height for wheelchair users

In order to be easily accessible for wheelchair users, part of the Reception counter maximum 85 cm high be. This maximum height also applies to all tables.

Wheelchair accessible hotels with barrier-free windows allow the wheelchair user to look out while seated. You can only open one Effort of 30 N require what with the lifting of one 3 kg Weight is comparable. Due to the limited reach and reach height, wheelchair users can use less force.

The placement of controls is derived from the reach heights of wheelchair users. So, for example Switches, sockets and door openers at a height of 38 - 122 cm be attached. On average, a wheelchair user can reach up to 172 cm straight up and up to 160 cm diagonally upwards next to his wheelchair.

Barrier-free toilet in the hotel

For a barrier-free bathroom recommends the legislature Rooms with dimensions of at least 180 cm x 220 cm. In addition, the following exercise areas are recommended:
• 120 x 120 cm in front of the sanitary facilities
• 90 cm space for the wheelchair user next to the toilet
• 30 cm space for an accompanying person next to the toilet

They are also movable Grab handles and a Shower chair urgently needed. The Door to the bathroom should outward open and also from the outside unlockable be. In addition, the floor must be as close as possible non-slip covering exist, especially in the shower area. In addition, the shower must be accessible without steps. The Vanity should underpassable be, provide a shelf and with a mirror in a Maximum height of 100 cm be provided.

Wheelchair accessible hotels have accessible bathrooms.

The most important requirements for the various areas in the barrier-free hotel summarized:

Area in the hotel
Accessibility requirements
Parking spaces350 x 500 cm
Stair platform lift80 x 80 cm
rampIncline max. 6%, 120 cm width
ElevatorArea: 110 cm x 140 cm
PassagesWidth: min 150 cm
Door frameWidth: min 90 cm
Movement areas150 × 150 cm
Meeting areas180 × 180 cm
receptionHeight: max 85 cm
windowForce required to open: max 3 kg
Switches, sockets, door openersOptimal height: 38-122 cm
bathroomArea: min 180 × 220 cm


As it became clear, must barrier-free hotels meet a whole range of requirements to be considered barrier-free. In principle, however, it is very simple: a wheelchair is on average 90 cm wide and needs an area of ​​around 150 x 150 cm for maneuvering. The required movement areas are derived from this. Understanding the sight and reach heights of a wheelchair user is essential for the installation of all important controls. Hoteliers should also be comprehensive Information about the accessibility of your hotel on the hotel website. In the best case, barrier-free hotels are also certified.

Published by Maike Rosenburg on December 22nd, 2017 under Hotel und Reise.