What makes software developers so confident
Digitization of business processes
Digitize relaxed. Is the?
Digitized processes should save time and money, provide a better overview, make monotonous manipulations and stupid repetitions unnecessary and avoid errors. It all sounds great, but for many companies the road to get there feels pretty rocky.
There is another way of doing this. If you do it right, even challenging digitization projects can be (almost) as relaxed as a Sunday excursion. And at the same time ensure more efficiency, reliability, satisfaction and, last but not least, future security.
In good hands with bevuta
Anyone who is faced with the task of developing a digitization strategy to digitally map their own business processes sometimes feels as intimidated as if they had to fight their way through a dark forest. What is the best way to untangle the dense branches? And what new problem might be hiding behind the next big tree trunk? The longer you stare at the thicket, the more impenetrable it looks.
It helps to get help from outside that has already seen many different forests and always found a way to the other end. This experience not only brings with it a lot of tried and tested methods, but also makes you feel confident. Not to mention the additional eyes that recognize possible complications particularly early.
At bevuta, everything revolves around software and digitization. Every day. That is why no process thicket, no matter how complex, can inspire us - quite the opposite: only when we dive deep into the individual ramifications do we reach top form.
Why digitization projects with bevuta make your competition look old
- First of all, we look through the utility glasses before we translate into technology. So that the result is not just a digital, but an improved process.
- We question and abstract so that you do not take analog weaknesses with you into the digital world.
- We think ahead and always one step further so that you can leave your competitors far behind.
- Software development was “our thing” before the whole world started talking about digitization. That is why we not only know exactly what we are talking about, but also have someone who can find the solution for every problem, no matter how special.
What you get from us
- Thoroughly solid, future-proof applications instead of ill-conceived quick fixes.
- Solutions that actually make your world better. Because otherwise we wouldn't even start.
- Satisfied customers, employees and bosses, because your digital processes work smoothly, run faster and do not make mistakes.
- More time for the essentials. Both during and after the project.
When is digital really better?
With all our love for digital technologies, we have an immovable principle: We only digitize business processes if they make the world a better place
This not only means that we are not available for exploitative or inhumane business models, but above all that our digital solutions have to be better than a possible analog counterpart.
What does not add value, appears to us as a fixed idea without a real goal or even complicates things instead of making them easier, does not make it into our order book.
For example, we put our know-how and energy into digitization projects that ...
Is the opposite of digitized actually analog?
Not necessarily. Digitization projects are often based on a lot of components that are already (semi) digital. Then, strictly speaking, it's not so much about digitization in the original sense of the word, but about automation. More on this in our FAQ section below
Digital business processes are everywhere
There are digital business processes with added value in every industry. Luckily. Because we love to think about new industries and bring our experience to completely new projects. We learned that for a long time not only large corporations benefit from the digitization of their processes.
That is why we support, for example
- SMEs in the process of setting up their processes individually so that they can take on any competition regardless of company size.
- Companies in the process of replacing analog or non-automated structures that are in the process of endangering the company's position in the market.
- Corporations in understanding and smoothing out long-established IT structures.
- Companies in the development and implementation of innovative ideas with which the competition can be surpassed.
- Individual entrepreneurs or groups of entrepreneurs switching from analog to digital processes.
- Associations and guilds are in the process of creating central software solutions for their members that will catapult their industry into the future.
What our processes must be able to do
We have high demands on our software. That is why our digital solutions have to meet a number of criteria for your business processes.
- You have to make processes in the company, between companies, in customer communication or for the customers themselves noticeably easier.
- They must be intuitive or usable with little training,
- You have to be sustainable.
- You have to meet our high data protection and data security requirements.
Why are our data protection and data security requirements so high? Because, in our opinion, digital concepts are only better than their analog counterparts if they protect the privacy of their users.
That is why end-to-end encryption and data economy are the standard for us, not the exception.
Even if your company works with highly sensitive or particularly sensitive data - for example in the health sector or when recording political or other ideological attitudes - you do not have to worry about the security of your data or the GDPR compliance of your processes.
How we proceed
What we particularly love about our job is the fact that we have to deal with new topics, new requirements, new structures and new requirements in every digitization project. For this very reason, no project is exactly like the other. Nevertheless, there are a few basic steps that help to set the right course for every project and to achieve the best possible quality of results.
1. Determine the current state
Digital transformation is a task for the entire company. That is why digitization projects are never silo projects. At least they shouldn't be. They always have effects on or links to other business areas, existing IT infrastructure or neighboring business processes. For this reason, at the beginning of a project, we get to know your company, your processes and your (technical) current state in detail. This may also include a digitization check.
2. Analyze requirements
In this step, our requirements experts are particularly in demand so that we know exactly which problems the digitized processes solve and what benefits should arise from them. They let you tell a lot of stories from the practical application and develop user stories and epics from them that describe all relevant application scenarios from the user's point of view.
3. Determine the scope
Once you start looking at digital solutions, you often find that much more is possible than you initially imagined. This often creates a lot of motivation and enthusiasm, but also carries the risk of getting bogged down - in nice, pretty details that may not be decisive for the big picture. That is why we set out the destination precisely in advance and decide together which flowers we should take with us along the way - and which are better (for the time being) to stop.
In this phase we also find out whether a short detour or a detour is really worthwhile - or whether it is better to go straight to the destination.
4. Develop a new process
Based on the current state, requirements and the agreed scope, we design a new, digital process and coordinate it with management and users.
5. Design user interfaces
No matter how sophisticated a digital process is, if it cannot be used properly by users, it is not worth the money. The user friendliness of a digital solution is therefore just as important to us as the security of the data processed in it.
So that all user interfaces are not only clear and intuitively understandable, but also perfectly tailored to the actual everyday requirements, our UX professionals talk to the actual users in this phase and check the everyday suitability of the application.
Only now does the real work of our software developers begin. You implement the previously defined requirements in code, program applications, interfaces and user interfaces and integrate all relevant data and processes. These can be classic databases as well as geodata or maps, audio and video content, chat functions or augmented or virtual reality.
The most suitable technologies for the individual project are used for the technical implementation. From classic or modern programming languages and database systems to concepts such as leaderless replication, eternal log files, blockchain or artificial intelligence (AI).
When everything is ready, it will be tested. Both with regard to visible aspects such as functionality and usability and with a look behind the scenes, for example on topics such as performance and security. If necessary, we make adjustments and correct any errors or security gaps.
8. Operate and develop
Whether on your own servers, in a cloud or on servers that we make available to you - no matter where the digital solution for your business processes is purely technically: If you like, we will also take care of operation, maintenance and of course on a permanent basis also the further development. Because every software needs maintenance And no matter how well you have planned: Nothing is more constant than change. Be it that new application scenarios are added, linked systems change or are replaced by others, new compliance requirements have to be met or the expectations of users change.
When are we the right partner for your digitization project?
We are not a run-of-the-mill service provider who simply implements what his customers put in front of him. We have our own mind, we think with you and always one step further and we say what we think. That is why we prefer to work with companies that appreciate an external partner for their know-how and experience as well as for their impulses, ideas and opinions.
We fit together when
- You actually want to change something with your digitization project.
- You are aware that digitization is not a one-time project, but a long-term process.
- You are open to innovative ideas and modern technologies.
- You want to invest in the future of your company.
- You enjoy working with people who are experts in their field.
- They don't just want to chase the mainstream and do everything just like everyone else.
- You want to approach your digitization project in a relaxed manner because you know that you can rely on your partner.
The more complex the project, the more important it is that the chemistry between the partners is right. Let's just have a coffee together so we can get to know each other! We look forward to your individual digitization challenges!
With bevuta, I have a partner who is helping to advance the project at all levels. A real sparring partner at eye level who not only has the technical knowledge, but also a very good understanding of business.
Tim Schumacher, SaaS.group
With bevuta IT, we not only have a service provider, but also a real partner at our side. Instead of unquestioned processing of the tasks, people think along with them, challenge them and act with caution. So we were able to establish an application process together, which is a real enrichment for both customers and users. With the complete application (cover letter and attachments), a real alternative to the regular e-mail application has emerged, which grants all parties more security and simplifies usability and organization many times over. In addition, the direct application (application form) is the ideal opportunity to make an effective preselection of the applications and to only query relevant qualifications that are also important for the position offered. No matter what position and no matter which applicant: We always have the right tool at hand.
What does digitization actually mean?
Even if you would think so at first: For us, digitization does not just mean making analogue digital. Often the processes to be replaced are already quite digital.
Our everyday life has been digitally shaped for much longer than you would think at first glance. Car keys have been communicating digitally with immobilizers since the 90s. Since about the same time we have been writing more and more e-mails instead of letters. And today you can show off your long-haul trip via photos on Instagram, Facebook or privately via your favorite messenger. Or when did you go to your last analogue slide evening?
Despite this, or perhaps because of that, we talk a lot about digitization. But what is digitization in a world that is actually already digital?
For us, digitization means feeding computers with data in a way that they can be processed fully automatically. When a user enters data in a web form, digital processes can both provide him with specifications and offer assistance. Such a “validation on input” ensures data formats that are as uniform as possible and makes it easy to have the data automatically evaluated by a computer in the next step. For example, a credit decision can be made fully automatically if the entries can be clearly assigned and interpreted by the computer. If, on the other hand, the customer writes the same information in a PDF and sends it by email, the interpretation of the information is much more difficult. Even if he actually used digital formats and processes with PDF and e-mail.
In our definition, digitalization is more synonymous with automation. But it doesn't always have to be complete - even semi-automated digital processes can significantly simplify work processes and make them more efficient.
Can I even pay for digitization as a small company?
Digitization is not always digitization. Just like everything else, the scope of a digitization measure can be adapted to the size of the company and budget.
And of course, a digitization project does not have to map every single business process of a company in digital form. When asked which processes should be digitized, we usually focus on the frequency with which the processes occur. The focus is on processes that occur several times a day. In this way, you invest the budget exactly where it saves the most time and money. What happens once a week can often be partially automated in a meaningful way. And what only needs to be done once a year may not need to be automated or digitized at all.
The digitization of a medium-sized company is therefore significantly cheaper than that of a multinational corporation. In addition to the less extensive processes, lower compliance requirements, fewer internal guidelines from a possibly distant headquarters and, last but not least, fewer people who have a say and thus shorter and faster coordination channels all contribute to lower costs.
Incidentally, one possibility can also be to team up with befriended entrepreneurs from the same industry for digitization projects. Or ask the responsible professional association or the guild whether they can bundle forces for digitization in the interests of everyone.
Which business processes can be digitized?
More than you think. With almost all business processes, it is worthwhile to take a look at them through digitization glasses together with the right experts.
The results of such an examination can look very different.
- If the goal is to make building a wall more efficient, they could think together about 3D printing in concrete.
- In a carpenter's shop, frequently used individual parts can be produced more quickly with the help of a digitally controlled CNC milling machine.
- When it comes to new house connections for an energy supplier, a portal could be helpful in which everyone involved can see the current status.
- In the case of mass processing of invoices, software can map a digital, partially automated workflow in which the tasks of the individual persons in the process are precisely specified and can be completed with just a few mouse clicks.
Regardless of which process it is about: It is crucial to bring the expertise of the specialists from the field together with the digital know-how and to think about innovative ways together with an open mind and without mental barriers and restrictions.
What does digitalization bring my customers?
Customers usually have high demands. You want good advice, reliable services, high-quality products - and everything at the lowest possible price.
The more efficient your own processes are, the more efficiently customer requests can be met. With high personnel costs, all manual steps carried out by employees are always a high cost factor - but by no means always a guarantee for a better result.
By letting computers do the things they can do more reliably, faster, and better than humans - such as repetitive administrative tasks of all kinds - you have both reduced costs and avoided sources of error. That makes the result for your own customers very likely better and at the same time even cheaper. And gives employees more freedom to take care of the things they are better at than machines. Intensive customer support, for example. Or the further development of the company.
Digitized business processes can also contribute much more directly to customer loyalty. By answering urgent questions from customers immediately, automatically making required documents available, simplifying communication processes or avoiding errors.
Does digitalization also have disadvantages?
Everything is difficult to implement, including digitization. Good digitization makes processes run smoothly and gives people more time for the essentials. Instead of getting bored with the same movements or mouse clicks, employees have more time to deal with customers or develop innovative concepts. Perhaps the entire company can even cut its weekly working hours by a few hours - with full wages. Because with sensibly digitized processes, the company is better positioned against the competition and becomes more productive and efficient. And who actually says that we only have to use the advantages of the digital revolution to produce more and more faster and faster? So - no, well-made digitization has no disadvantages.
Does bevuta rely on certain technologies for digitization?
No. Every digitization project poses very different challenges.
Sometimes you need small computers no bigger than a postage stamp or a packet of cigarettes, sometimes you need enormous resources from a cloud.
Sometimes you need a small database and sometimes a large one.
Sometimes it is important that a user interface is immediately intuitive to use for everyone, and sometimes experienced users have to be particularly fast with it.
We only make the decision in favor of a technology or an entire technology kit after we have carefully listened to our customers and have recorded all the requirements for the digital process.
Can bevuta also digitize my industry?
One of our particular strengths is that we work across industries. In this way, we can transfer concepts between very different industries - for example from a pharmaceutical company to a job market. Above all, however, it ensures that we don't think in fixed patterns.
Every task is new and receives our full attention. Since we are confronted with new topics every day, we have a lot of practice in opening up these quickly but thoroughly.
What are the advantages of a digitized / automated process?
Once a process is implemented in a digital application, it can be repeated over and over again. And always in the same quality and usually at extremely low costs of less than a cent.
If, on the other hand, the same process is repeated over and over by a person, not only are the costs much higher - errors also creep in again and again. Not to mention the fact that a computer doesn't get sick and doesn't need a vacation.
One could argue that digital applications can also contain errors (bugs) and that hardware failures are also possible. Correct. The effects on the process are, however, much smaller. Because mistakes only have to be corrected once - people make the same mistake more often. And servers can be designed redundantly (i.e., they are available twice or more often) so that the second system can automatically take over if a device actually fails. The defective device can then be replaced at your leisure without affecting the process flow.
Why is it so important that processes are reliable?
Errors rarely just remain isolated errors, but usually have consequences. The more complex the process involved, the more problematic the consequences are.
What happens, for example, if the measurement for the worktop was incorrectly communicated when ordering a kitchen?
- The countertop is cut to the wrong size.
- The fitter drives off, starts installing the plate and only then realizes that it does not fit.
- The panel has to be cut again - the wrongly dimensioned panel can usually only be disposed of. So there are unnecessary material costs.
- The fitter has to drive to the customer a second time - there are additional travel costs and almost double the time required.
- The customer is annoyed and dissatisfied because there may not be a functioning kitchen available for several days and space has to be made for a second installer appointment in the already busy schedule.
If the entire process is accompanied digitally, for example by recording the measurement on site and digitally forwarding it to the joiner's workshop, such errors are almost impossible. The result: lower costs, less time, and thus higher margins - and last but not least, satisfied customers.
Do you have any further questions about the digitization of business processes?
Write us! We are happy to answer your very own questions.
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