Where can I get counseling skills

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

If you are a functional consultant, a professional working with Microsoft Dynamics 365 Sales, or a developer looking to improve your consulting skills, this certification can be beneficial to your career. You can market yourself to projects more effectively and show your company that you can use Dynamics 365 Sales to strengthen the sales team.

As a candidate for this certification, you have experience in the configuration of Microsoft Power Platform and know the model-driven Dynamics 365 applications and data modeling principles. You will work with a company's stakeholders to gather requirements and implement Dynamics 365 Sales solutions. You manage leads, opportunities, offers and orders and configure product catalogs and price lists. In addition, you configure Dynamics 365 Sales to match your company's unique business process, and you model Dynamics 365 Sales sales data. You can even expand Dynamics 365 solutions with Power Platform components such as Power Automate and Power Apps.

If you need more experience before trying to get this certification, here are some suggestions:

  • Work on a model-driven app implementation project for Dynamics 365.
  • Look over the shoulder of a functional advisor or solution architect who works with Dynamics 365 Sales.
  • Use available learning paths in Microsoft Learn.
  • Sign up for an instructor-led training course.

Area of ​​responsibility:Technical consultant

Required exams: PL-200 MB-210

Important:View Details

Continue to download the certification

Certification details

Evaluated qualifications

  • Perform configuration
  • Manage the most important sales units
  • Configure additional tools and services
  • Configure the general data service
  • Build apps using Power Apps
  • Create and manage Power Automate
  • Implement Power Virtual Agents chatbots
  • Integrate Power Apps with other apps and services

Download the listing of certification qualifications

Two ways of preparation

Instructor-led courses to acquire the qualifications required for certification

    Microsoft Power Platform Functional Consultant

    With the power platform, companies can automate business processes, develop their own comprehensive app experiences and connect better and faster with customers. In this course, participants learn to make discoveries, capture requirements, involve subject matter experts and stakeholders, translate requirements, and configure power platform solutions and apps. You will complement your knowledge with hands-on exercises to create application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and custom visualizations. Power Platform consists of four key products: Power Apps, Power Automate, Power BI and Power Virtual Agents. This course covers these four applications in depth, with an additional focus on Microsoft Dataverse (formerly Common Data Service), AI Builder, Connectors and Portals.

    Target group profile

    A Power Platform Expert Advisor is responsible for conducting the investigations, capturing requirements, involving subject matter experts and stakeholders, translating requirements, and configuring Power Platform solutions and apps. The Expert Advisor implements components of a solution that includes application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and custom visualizations.

    Dynamics 365 for customer engagement for sales

    Microsoft Dynamics 365 Sales is an end-to-end application for managing the dealings with customers and prospects. With Dynamics 365 Sales, companies can track data against sales goals, automate best practices, learn from data, and more.

    Join our team of globally recognized experts who will guide you step by step from the lead to the opportunity to the close of a deal. Using the application's available automation and customization options, attendees will learn how to help sales staff be more productive.

    Target group profile

    The tasks of the Dynamics 365 module supervisor for customer dialogue include network searches, recording needs, involving experts and stakeholders, translating needs, and configuring solutions and applications. The module supervisor implements a solution with the help of ready-to-use functions, code-free expansion options as well as application and service integrations.

Certification exams

  • PL-200: Microsoft Power Platform Functional Consultant

    Languages: en

    Closing date:

    This exam measures your ability to perform the following tasks: configure Common Data Services; Build apps using Power Apps. Create and manage Power Automate; Power Virtual Agents create chatbots and integrate Power Apps with other apps and services.

    The price depends on the country in which the exam is supervised.

    for Microsoft Power Platform Functional Consultant

    All of the exam learning objectives are covered in depth so that you are prepared for each question on the exam.

  • MB-210: Microsoft Dynamics 365 Sales

    Languages: en

    Closing date:

    This exam measures your ability to perform the following technical tasks: perform configuration, manage core sales units, and configure additional tools and services.

    The price depends on the country in which the exam is supervised.

    for Microsoft Dynamics 365 Sales

    All of the exam learning objectives are covered in depth so that you are prepared for each question on the exam.

Certification resources

Certification poster

See an overview of fundamentals, role-based certifications, and specialty certifications for Dynamics 365 and Power Platform.

Journey to Certification

Find out about certification steps and the resources available to help you prepare.

Learning path to certification

Recommended training resources to help you prepare for the required exams and earn your certification.

Exam retake

Check out two great offers to help increase your chances of success.

* Pricing does not include promotional offers or discounted pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Prices can be changed at any time without prior notice. Prices are quoted exclusive of any taxes that may be due. Please confirm the exact price with your exam provider before registering to take an exam.

** Complete this exam before the closing date to ensure it is considered for your certification. After the close date, see the related certification requirements for the exam for more information.

Are you currently certified?

As technology advances faster and faster, so must our skills. Prove with a valid certification that your qualifications correspond to the state of the art. You can extend your certification for one year free of charge within six months of the expiry of your certification.